Odd Issue with buying credits.


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Tarrin

8:45am Aug 9 2012

Normal User


Posts: 78
Yesterday, I purchased 400 credits, and used my credit card. Normally when I complete the payment, the credits are instantly transferred, yet this did not happen with the 400. I checked my cards online statement, and it was listed as a temp purchase, and seems to stilll be processing.

I then tried buying 200 credits today with the same card, and it worked perfectly.

Is this an issues with Res, or my card? And any suggestions on what I should do?



Lilith

12:19pm Aug 10 2012

Moderator


Posts: 2,154
Sometimes paypal will put a hold on orders above a certain amount that they deem "suspicious". If you have not received the first purchase 48 hours after you have made it, then you will need to open a support ticket with all the details including the paypal Transaction ID and we will pass the info on to Patrick. He'll straighten it out from there. =)




**•̩̩͙✩•̩̩͙*˚♫ and the haters gonna hate hate hate hate hate ♫**•̩̩͙✩•̩̩͙*˚
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