Berries Glitch


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Alaerys

6:43pm May 16 2013

Normal User


Posts: 3
I've had a glitch where I've tried to claim Ataquati berries when they come up if I've "found" them, and both times those (and only those) berries come up, an error happens when I try to collect them. It just keeps telling me that an error has occurred and I can't actually claim them. As I said, it's only with those two instances I've had it happen, but I'm wondering if it's a game wide glitch or if it just hates me. I've had it happen on both Chrome and FF. 
Lilith

9:05pm May 20 2013

Moderator


Posts: 2,153
Is this still happening for you?




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Rialyss

12:18am May 22 2013

Normal User


Posts: 4
It just happened to me with Scria berries
Alaerys

12:38am May 22 2013

Normal User


Posts: 3
Just happened with a mad emote squishy, so I think it's beyond the berries.

Lilith

1:50pm May 22 2013

Moderator


Posts: 2,153
This has been passed along to the tech department.




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Alaerys

3:17am May 23 2013

Normal User


Posts: 3
Thank you :D

Rialyss

3:30am Jun 11 2013

Normal User


Posts: 4
I'm still getting this glitch, and it's happening on both Firefox and Chrome.
mythies123

9:14pm Jul 10 2013

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Posts: 354
Happened to me with a dye kit squishy pattern just now. :P



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Frank

10:54pm Jul 10 2013

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Posts: 1,658
If you have similar issues. Please post what item you tried to claim and what page you were on when you tried to claim them. It can be of help in solving this issue. Thanks.



catz911

1:07pm Jul 12 2013

Normal User


Posts: 193
I was trying to claim atquati berries on http://www.rescreatu.com/updates/view/1408/ using Google Chrome.



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Lilith

11:30pm Jul 18 2013 (last edited on 11:30pm Jul 18 2013)

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Posts: 2,153
Error picking up a mad emote squishy on the alerts page. Using chrome.




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Zydrate

11:02pm Jul 19 2013

Normal User


Posts: 2,700
I've had errors picking up both Berries and Squishies all over the site. But my most recent one was trying to pick up Scria Berries at my shop till. I use Google Chrome.



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Synergy

6:11am Jul 23 2013

Normal User


Posts: 17
I get an error every time i try to pick up any of the berries. the most recent was relcore berries on the atquati explore page
Lilith

12:36pm Jul 23 2013 (last edited on 12:37pm Jul 23 2013)

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Posts: 2,153
Error picking up Reiflem berries on a user profile just now, using chrome. 

(I was opening profiles in tabs, just noting in case that has an effect)




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Shark

10:24pm Jul 26 2013

Moderator


Posts: 910

I use Internet Explorer and Firefox, and I have gotten errors picking up berries. (:

One was picking up Relcore berries on Scria.

And I don't remember the other instances




Lilith

8:12pm Jul 27 2013

Moderator


Posts: 2,153
To anyone reporting, past or future, try to take note of whether or not you were using tabs. I have a feeling this might be causing it.




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wolfspirit25

11:11pm Jul 27 2013

Normal User


Posts: 1,440
Couldn't even open the little alert that told me I got a planet sword :(

Bank. Don't think I was using tabs (this was a while ago). Might have been on chat in separate tab but otherwise definitely no tabs.



Hisshiss

9:40am Jul 28 2013 (last edited on 9:56am Jul 28 2013)

Normal User


Posts: 21
I found the sword, but I too couldn't claim my item. I only had one other tab open at the time, Facebook.

Rayquaza

6:05pm Jul 29 2013

Normal User


Posts: 361
I can't pick things up either, I'm saying now because I don't want to not be able to pick up a value voucher D=



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Star

7:16pm Jul 29 2013

Normal User


Posts: 436
I had this happen with a Voucher. I was on Reiflem, I had also had a Otachie egg on the same page.



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